Question 1

What precautions should be taken when wearing Ana Bragança Jewellery's pieces?

Accepted Answer

Regardless of whether the piece you have purchased is in Sterling Silver, rhodium plated Sterling Silver , black rhodium plated Sterling Silver, Gold Plated Sterling Silver or Gold, you must ensure that you:Avoid contact with water;Avoid contact with abrasive products and / or situations, namely cosmetics, detergents of any kind or perfumes;Avoid using the piece in any type of sports activity;Avoid other situations of excessive wearing;Clean the pieces occasionally with a soft, dry tissue that doesn't scratch.

Question 2

What is a "Gold Plated" Jewellery Piece?

Accepted Answer

Electroplating is a chemical process of coating metals with more noble metals.  Therefore, when it is indicated that a piece is Gold plated, it means that it is a jewellery piece made of Sterling Silver but that has thin layer of gold on the outer surface . Thus, the piece, despite being in made in SterlingSilver, has a golden appearance.

Question 3

I would like to have a product that I saw, in the online store, made with another material, such as 19 carat gold. Is it possible?

Accepted Answer

Yes, please contact me by email: info@anabragancajewellery.com and I will let you know the estimated budget needed to make the piece in other material.

Question 4

Do you make other pieces besides the existing collections? Like custom jewellery pieces?

Accepted Answer

Yes, please contact me by email: info@anabragancajewellery.com and then I will set up a meeting to discuss the project you want to materialize and the budget needed.

Question 5

The piece I want is sold out. Can I order it anyway?

Accepted Answer

Yes. If you want me to make a piece that is currently sold out, please contact me by email: info@anabragancajewellery.com. Afterwards, I will communicate you the estimated delivery time of the piece. If you want to proceed with your order, please take into consideration that you will need to make a deposit of 50% of the total value of the piece.

FAQs - Perguntas frequentes

What precautions should be taken when wearing Ana Bragança Jewellery's pieces?

What is a "Gold Plated" Jewellery Piece?

I would like to have a product that I saw, in the online store, made with another material, such as 19 carat gold. Is it possible?

Do you make other pieces besides the existing collections? Like custom jewellery pieces?

The piece I want is sold out. Can I order it anyway?